Thank you for writing to Microsoft Community Forums. ***Modified title from: Windows upgrade fails - cannot uninstall a device*** I cannot find the trackpad app on the disk to delete it by brute force. There is no "disable" option available in device manager. I have tried uninstalling all the mice and HID devices I can find in the device manager before rebooting. When Windows 10 first came out, I did successfully upgrade this laptop, so I know it can be done, but then I had to restore Windows 7 because of some programs that at that time ran well the WIndows 7 system. Every time the uninstall requires a reboot, and every time after the reboot the Windows 10 upgrader fails at the same place, saying that the Cypress TrackPad
I uninstalled it in a "remove drivers for this device" mode as well. Eventually get to a place where the upgrader says it needs to uninstall incompatible things (including Microsoft Security Essentials). Trying to upgrade Windows 7 to Windows 10 using Setup.
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